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Mastering Your Organizationis Processes: A Plain Guide to BPM商业过程管理指南书籍详细信息
- ISBN：0521839750
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2006-03
- 页数：270
- 价格：424.80
- 纸张：胶版纸
- 装帧：精装
- 开本：暂无开本
- 语言：未知
- 丛书：暂无丛书
- TAG：暂无
- 豆瓣评分：暂无豆瓣评分
内容简介：
understanding and im proving you r organization's business processes is vital in today's economy, using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. It then explains the kinds of computer software available for im proving and managing business processes in a flexible way. Detailed case studies illustratethat successful process management depends on attention tothe human, organizational and financial factors involved, as well asthe strategic implications. Finally, the book gives even-handed guidance on what to look for in business process management software and discusses current
technical trends.
with many clear diagrams and footnotes throughout, a glossary of terms and suggestions on further reading, the book enables the non-specialist reader to take a broad and informed view of business processes, free from technical imperatives. Ideal for non-technical managers,this book will also appeal to MBA and business studies students.
书籍目录：
Foreword RICHARD HOLWAY, ROBIN MILNER
Preface
Acknowledgements
Prologue: Olympic results
1 A gentle introduction to systems and processes
2 Business processes and their management
Case study 1 Canton of Zug
3 The job BPM software is there to do
Case study 2 D VLA
4 The systems of an organization
Case study 3 International Truck and Engine Corporation
5 Looking outside the organization
Case study 4 Matav (The Hungarian Telecommunications Company)
6 Organizations, people and systems
Case study 5 Morse Group Ltd
7 The business return on BPM
Case study 6 POSCO
8 Corporate strategies and approaches for BPM
Case study 7 Rabofacet
9 What to look for in a BPM product
Case study 8 Sonae DistribuiCAo Brasil
Appendix:a short history of process management
Glossary
Suggested reading
References
Index
作者介绍：
John O’Connell was Founder, Chairman and Chief Executive Officer of Staffware Plc until it was sold to Tibco Software Inc. in June of 2004. Staffware was acknowledged as the leading workflow and Business Process Management software company worldwide and
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书籍介绍
在线阅读本书
Understanding and improving your organization's business processes is vital in today's economy. Using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. It then explains the kinds of computer software available for improving and managing business processes in a flexible way. Detailed case studies illustrate that successful process management depends on attention to the human, organizational and financial factors involved, as well as the strategic implications. Finally, the book gives even-handed guidance on what to look for in Business Process Management software and discusses current technical trends. With many clear diagrams and footnotes throughout, a glossary of terms and suggestions on further reading, the book enables the non-specialist reader to take a broad and informed view of business processes, free from technical imperatives. Ideal for non-technical managers, this book will also appeal to MBA and business studies students.
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