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Make Their Day! Employee Recognition That Works让他们做主!雇员认识到的书籍详细信息
- ISBN:9781576756010
- 作者:暂无作者
- 出版社:暂无出版社
- 出版时间:2009-05
- 页数:220
- 价格:224.00
- 纸张:胶版纸
- 装帧:平装
- 开本:16开
- 语言:未知
- 丛书:暂无丛书
- TAG:暂无
- 豆瓣评分:暂无豆瓣评分
内容简介:
How is it that companies spend billions on recognition programs, yet most employees feel unrecognized? Here Cindy Ventrice zeroes in on what truly makes employees feel valued and lays out proven recognition tactics that will provide a genuine, lasting boost for your business. Ventrice demonstrates that integrating the intangible rewards people crave--praise, thanks, opportunity, and respect--into the daily routine is far more effective than typical recognition awards, events, perks, and privileges, and she shows exactly how to do it. Follow her advice and you'll save money while obtaining better results than ever before.
This second edition features new examples from innovative companies like Best Buy, Cisco Systems and Google, as well as detailing how to provide recognition in increasingly virtual workplaces, account for cultural differences in reward preferences, and ensure that rewards are perceived as fair and equitable.
书籍目录:
Foreword
Preface
Acknowledgments
Introduction: Making Recognition a Priority 1
PART 1 Employees Want to Love Their Work
CHAPTER 1 Recognition That Works
CHAPTER 2 Recognition Is Inherent in the Work
CHAPTER 3 Recognition Is About Relationships
PART 2 Recognition - Whose Job Is It Anyway?
CHAPTER 4 Managers and Supervisors Have the Greatest Impact
CHAPTER 5 Leaders Provide Vision, Visibility, and Momentum
CHAPTER 6 Human Resources - Best Department in a Supporting Role
CHAPTER 7 Recognition Is the Responsibility of Every Employee
CHAPTER 8 Self-Recognition - An Innovative Concept
PART 3 Making Recognition Work
CHAPTER 9 A Lesson from a Fortune Cookie
CHAPTER 10 Measure for Results
CHAPTER 11 One Size Doesn't Fit All
CHAPTER 12 Recognition Is a Work in Progress
Resources
Notes
Index
About the Author
作者介绍:
Cindy Ventrice is president of Potential Unlimited Seminars, a consulting company that helps improve performance by improving work relationships. Her clients include Wells Fargo, Cisco Systems, MIT, Stanford University, State Farm Insurance, and Bell Canada.
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书籍介绍
In this thoroughly updated and expanded edition of the bestselling guide (over 20,000 of the 1st edition sold) to employee recognition, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication.
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