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How To Say It for First-Time Managers(ISBN=9780735204478)书籍详细信息
- ISBN：9780735204478
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2010-04
- 页数：241
- 价格：70.20
- 纸张：胶版纸
- 装帧：平装
- 开本：16开
- 语言：未知
- 丛书：暂无丛书
- TAG：暂无
- 豆瓣评分：暂无豆瓣评分
内容简介：
An all-new guide to help first-time managers and supervisors
develop effective communication skills for leading and inspiring
their staff.
From the author of How to Say It(r) at Work, a one-stop
communication primer for anyone in a management position for the
first time. Covering everything from delegating, planning and
running meetings, and mentoring, to building a team and motivating
subordinates, this is the perfect reference for anyone who wants to
put their best foot forward as they climb the ranks. Topics
include:
书籍目录：
Part One: The Language of Leadership
1. Test Your Leadership Literacy
What It Means to Be a Fluent Leader 3 /
Self-Test: Rate Your Leadership
Literacy 4
2. Building Your Leadership Vocabulary
Talking the Talk 11 / The.50 Words and
Phrases Every Leader
Needs and Why 12 / The 21 Words and
Phrases Every Leader Needs
to Avoid and Why 22 / Nonverbal
Leadership: A Body Language
Vocabulary 25 / Unspeakable: 17 Nonverbal
Pitfalls and How to Avoid Them
3. Listening
Self-Test: Do You Listen Like a Leader? 30
/ The Art ofActive
Listening 32 / The 2.5 Keywords and
Phrases to Listen For 36 / Listening as
Reading: Another Body Language Vocabulary
37
4. What to Say on Day One
Before You Say Too Much: A Prelude 40 /
Self-Test: Rate Your Command
Presence 42 / The 50 Words and Phrases to
Use on Day One (and
Beyond) 43 / Command Presence l:
Projecting Credibility 44 / Command
Presence I1: Establishing Rapport 47 /
Establishing Ground Rules, Expressing
Expectations SO / Openingthe Door
SO
……
作者介绍：
Jack Griffin is a writer, communications
expert, and consultant to small businesses, entrepreneurs, cultural
institutions, and publishers. He is the author of How to Say
It(r) at Work, the bestselling business title in the
series.
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其它内容：
书籍介绍
An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.
From the author of How to Say It(r) at Work , a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:
•Building leadership vocabulary
•Establishing ground rules
•Projecting credibility
•Avoiding day-one mistakes
•Handling crises and criticism
•Motivating and inspiring
•Making meetings work
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实用性：5分
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结构布局：7分
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情感共鸣：7分
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